Countrywide Public Adjusters Privacy Policy

Updated On: January 2, 2025

At Countrywide Public Adjusters, your privacy is our priority. We are committed to protecting your personal information and ensuring that your experience with us is safe, secure, and confidential. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, whether through our website, in-person consultations, or any other form of communication.

By engaging with Countrywide Public Adjusters, you agree to the terms of this Privacy Policy. We encourage you to review this policy periodically, as it may be updated to reflect changes in our practices or applicable law.

1. Information We Collect

We collect various types of information from our clients and website visitors to provide better services and improve user experience. The types of information we collect may include:

  • Personal Information: When you contact us, request a consultation, or use our services, we may collect personal information such as your name, address, phone number, email address, and other identifying details necessary for the claims process.
  • Insurance Policy Information: To assist with your insurance claim, we may collect and review your insurance policy details, claim numbers, and other information related to your property or coverage.
  • Property Information: We may collect information about the property involved in the insurance claim, including photographs, videos, assessments, and any relevant documentation regarding damage or loss.
  • Website Usage Data: When you visit our website, we automatically collect data such as your IP address, browser type, operating system, and pages visited. This information helps us analyze website performance and enhance the user experience.

2. How We Use Your Information

We use the information collected for a variety of purposes, including but not limited to:

  • Providing Services: Your personal information, insurance policy data, and property details are essential for us to deliver public adjusting services and effectively represent you in your insurance claim.
  • Communication: We use your contact information to communicate with you regarding your claim, answer questions, send updates, and respond to inquiries. Additionally, we may send you important notifications about changes in our services or policies.
  • Improving Our Services: We analyze website usage data and feedback to enhance the quality and efficiency of our services, ensuring that our clients have the best possible experience.
  • Legal Compliance: We may be required to use or disclose your information to comply with legal obligations, court orders, or government regulations.

3. How We Protect Your Information

We take the security of your personal information seriously and have implemented a variety of physical, administrative, and technical safeguards to protect against unauthorized access, misuse, or disclosure. These measures include:

  • Data Encryption: We use encryption technology to secure sensitive information during transmission.
  • Access Controls: Only authorized personnel have access to your personal information, and we regularly monitor our systems to detect any potential security breaches.
  • Secure Storage: Your information is stored in secure databases, and we employ firewalls and other security protocols to safeguard against data breaches.

Despite our efforts, no system is entirely foolproof, and we cannot guarantee the absolute security of your data. However, we are committed to maintaining the highest possible security standards and will notify you promptly if any security breach occurs.

4. Sharing of Information

We respect your privacy and will only share your information in limited circumstances, such as:

  • With Your Consent: We may share your information with third parties if you provide explicit consent.
  • Third-Party Service Providers: To fulfill our services, we may engage third-party companies to perform tasks on our behalf, such as legal consultants, engineers, or contractors. These parties are bound by confidentiality agreements and are only permitted to use your information to provide the services they are contracted for.
  • Legal Requirements: We may disclose your personal information if required to do so by law, such as in response to a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, where it will continue to be protected under this Privacy Policy.

5. Your Rights and Choices

You have certain rights regarding your personal information, and we are committed to helping you exercise them:

  • Access: You can request a copy of the personal information we have collected about you.
  • Correction: If your personal information is inaccurate or incomplete, you have the right to request a correction.
  • Deletion: You can request the deletion of your personal information, subject to certain legal or contractual restrictions.
  • Opt-Out: If you no longer wish to receive communications from us, you can opt-out by contacting us directly. However, please note that this may impact our ability to provide services.

6. Use of Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and gather statistical information. Cookies are small files stored on your device that allow us to remember your preferences and understand how you interact with our site.

You have the option to disable cookies in your browser settings, but doing so may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "last updated" date will be modified accordingly. We encourage you to review this page regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Countrywide Public Adjusters
15500 New Barn Rd STE 102, Miami Lakes, FL 33014, United States
Phone: (786) 282-8690
Email: countrywidepublicadjusters@gmail.com